Shipping Policy

Welcome to Third Generation Candles! This shipping policy outlines the terms and conditions related to the shipping of our products. By purchasing our products, you agree to the terms and conditions set forth in this shipping policy. 1. Shipping Options We offer standard shipping within the United States. We do not provide express or international shipping options at this time. All orders are shipped via UPS Ground service. 2. Shipping Times Our standard shipping option, UPS Ground, typically takes 3-5 business days for delivery, depending on the destination. Please note that shipping times are estimates and may vary due to factors outside of our control, such as weather conditions or carrier delays. 3. Shipping Restrictions Currently, we ship only within the United States. We do not ship to international destinations, P.O. boxes, or APO/FPO/DPO addresses. 4. Tracking Information Once your order has been shipped, you will receive an email with your tracking information, allowing you to monitor the progress of your shipment. Please allow up to 24 hours for the tracking information to update on the carrier's website. 5. Shipping Costs Shipping costs are calculated based on the weight of your order and the destination address. You can view the estimated shipping costs in your shopping cart before completing your purchase. Shipping costs are non-refundable. 6. Free Shipping Promotions From time to time, we may offer free shipping promotions. Please check our website or sign up for our newsletter to receive updates on any current promotions. 7. Damaged or Lost Shipments If your shipment arrives damaged, please contact us immediately so we can assist you with a replacement or refund. In case of lost shipments, we will work with the carrier to locate the package or provide a suitable resolution. Please note that we are not responsible for packages that are lost or stolen after delivery confirmation from the carrier.